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Service

What We Offer

We provides everything you need to message, email, or call your customers at scale. From user
verification to omnichannel campaigns, our APIs and applications have you covered.

Seamless Experience

Connecta offers a seamless omnichannel experience by connecting all your communication needs on a single platform.

User-Friendly App

With our user-friendly flow builder tools, you can easily personalize messages through simple drag-and-drop feature.

Streamline Marketing

Transform with audience and streamline your marketing with Connecta's innovative services, everything in your hand.

Top Features

Best Feature We Have

Our best features are expected to help you design a good business flow.

Omni Channel Communication

Support multi channel communication platform such as SMS,
WhatsApp and Email

AI - Powered Capabilities

Advanced AI capabilities to deliver natural, context-aware
conversations, including real-time translation, multi-language
support.

Smart
Automation

Automate routine flow, reduce manual effort while increasing accuracy and efficiency. Conversation workflow, chatbot, campaign scheduler.

Advanced Ticketing Mechanism

Prioritize and route tickets based on urgency, intent, and agent skills while maintaining a seamless history of interactions.

ABOUT US

Who Are We

At Connecta, we specialize in providing cutting-edge solutions
for seamless connectivity and communication.

Our services are designed to optimize network performance, enhance digital experiences, and foster collaboration in the digital age.

Message Sent

900K+ Per Day

Conversation

1.1M+ Per Day

Happy Customer

12M+ In Total

Client

30+ Around The World

FIND YOUR QUESTION HERE

Frequently Asked Question

You can see frequently asked questions by other customers. If you
find an answer, you can call us or contact us below.

An omnichannel platform provides a unified and seamless customer experience across multiple communication channels, such as SMS, WhatsApp, voice, email, and social media. Instead of managing each channel separately, an omnichannel platform integrates them all into a single interface. This allows businesses to maintain consistent conversations with customers, regardless of the channel they choose, and provides a holistic view of customer interactions.

No, generally you do not need extensive technical knowledge to start using our platform. Our CPaaS platform is designed with user-friendliness in mind, often featuring intuitive interfaces and drag-and-drop functionalities. While some advanced integrations might benefit from technical assistance, the core features and common use cases are accessible to users with minimal technical background. We also provide comprehensive documentation and support to guide you through the process.

Yes, our platform fully supports the WhatsApp Business API. This allows businesses to leverage WhatsApp for customer communication, including sending notifications, engaging in customer service chats, and even enabling rich media interactions. We facilitate the onboarding process for the WhatsApp Business API, making it easier for you to connect with your customers on their preferred messaging app.

Absolutely. Security is a top priority for our platform. We implement robust security measures, including data encryption, access controls, regular security audits, and compliance with industry standards and regulations. Your data and your customers data are protected with advanced security protocols to ensure confidentiality, integrity, and availability.

Yes, our platform offers extensive integration capabilities. You can seamlessly integrate it with your existing Customer Relationship Management (CRM) systems, marketing automation platforms, helpdesk software, and other business tools. These integrations allow for automated workflows, centralized customer data, and enhanced operational efficiency. We typically provide APIs (Application Programming Interfaces) and pre-built connectors to facilitate these integrations.